Terms and Conditions

Renewed1 LLC Terms and Conditions

Effective Date: October 26, 2023

These Terms and Conditions govern your use of the Renewed1 LLC telehealth platform and services. By accessing or using Renewed1’s services, you agree to be bound by these terms.

1. Acceptance of Terms

By using Renewed1 LLC’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you are prohibited from using Renewed1 LLC’s services.

2. Services Offered

Renewed1 LLC provides telehealth services for elective medical procedures, including but not limited to weight loss peptides, anti-aging peptide therapy, hair restoration, testosterone replacement, and complete rejuvenation plans. All services are provided by licensed medical professionals.

3. User Responsibilities

You are responsible for providing accurate and complete information about your health history and current conditions to Renewed1’s medical professionals. You must comply with all instructions provided by Renewed1 LLC’s medical professionals.

4. Payment Terms

Renewed1 LLC operates on a direct-pay model. Payment for services is due upon completion of the service. Detailed payment information will be provided during the booking process.

5. HIPAA Compliance

Renewed1 LLC adheres to the Health Insurance Portability and Accountability Act (HIPAA) regulations to ensure the privacy and security of your protected health information.

6. Limitation of Liability

Renewed1 LLC is not liable for any damages arising from the use of its services, including but not limited to any adverse reactions to the prescribed treatments.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [State/Country].

8. Modifications

Renewed1 LLC reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at 702-603-1269 or [email protected].

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Renewed1 LLC through our website at https://renewed1.com/, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://renewed1.com/privacy-policy/

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.